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+254795443299

info@williedigitalsystems.co.ke

Willie Digital System
Willie Digital System

Privacy Policy for Willie Digital Systems

Effective Date: 23rd March 2026

  1. Introduction

Willie Digital Systems we value your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, including through WhatsApp, websites, and other communication platforms.

  1. Information We Collect

We may collect the following types of personal information:

  • Full name
  • Phone number
  • Email address
  • Business details (if applicable)
  • Communication data (messages, inquiries, and responses)
  • Service-related information (e.g., telephony systems, IT solutions, or support requests)
  1. How We Use Your Information

We use the collected information to:

  • Provide and manage our services (e.g., IP telephony, 3CX systems, IT solutions)
  • Respond to inquiries and customer support requests
  • Send service updates, notifications, and important information
  • Improve our products and services
  • Ensure security and prevent fraud
  1. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted service providers and partners (only where necessary)
  • Communication platforms such as WhatsApp for messaging services
  • Legal authorities when required by law or to protect our rights
  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

  1. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws and regulations.

  1. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable
  1. Third-Party Services

Our services may integrate with third-party platforms such as WhatsApp and cloud providers. These platforms have their own privacy policies, which we encourage you to review.

  1. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Willie Digital Systems
Email: info@williedigitalsystems.co.ke
Phone: 254710354258

  1. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.